Shipping & Returns

DELIVERY AND RETURNS

Delivery methods:
– Via parcel lockers (Venipak, LP Express, Omniva): within 2-3 business days from order confirmation
– By courier: within 1-2 business days (delivered on weekdays until 5 PM)

For those in a hurry: Orders can be picked up at our office in Kaunas (Draugystės g. 17). Please call before arriving: +370 686 43469

Important: If the parcel is not picked up from the locker on time, it will be returned to us. Additional shipping and return fees apply for re-delivery.

DELIVERY PRICES

Delivery to parcel lockers – free for orders over €50 .

Standard prices:
– Venipak parcel lockers – €3.50
– LP Express parcel lockers – €3.50
– Omniva parcel lockers – €3.50
– LP Express courier – €3.50

RETURNS

30-day money-back guarantee

If the matcha did not meet your expectations, you can return it within 30 days of receipt and get a full refund of the amount paid.

For returns, please contact: info@bonustonus.lt